Issues Management
Have you ever played “What if?”
What if an employee claims sexual harassment and goes to the news media with the story? What if a disgruntled employee holds other employees captive and threatens harm? What if the media reports a story accusing your organization of something of which you are not guilty?
It might seem like it could never happen to your company or institution, but what if it does? Do you have a crisis management plan in place? Are your media materials up to date? Do you know who your spokesperson will be? Have they been properly trained?
Be Prepared
An actual crisis is not the time to figure out who is on the issues management team. Being fully prepared prior to a crisis can be the difference between saving your organization’s reputation and going out of business. However, most organizations don’t operate with a tested and ready issues management plan. That’s where we come in.
Our Experience
With more than 40 combined years of experience, our senior staff has advised Fortune 100 companies, high-profile non-profit organizations, major law firms and even a major city newspaper. While each situation is unique, what never changes is our approach. It’s tested and proven. First, we carefully assess and analyze the key issues facing your organization, develop a message structure to respond, train spokespeople where necessary, and execute. And, that’s all before a crisis happens.
For each of our many issues management clients, we have experience in several areas including litigation support, labor negotiation, product recalls and threats, and major zoning issues. And we handle these scenarios across multiple audiences – employees, customers, vendors, media, regulators – at the same time.
Your reputation is everything, and we are here to help you protect it no matter what happens. Every time.
